Privacy Policy

a. Personal Information:
We collect personal information such as name, address, email, and phone number, provided voluntarily by the Users when submitting queries or engaging with our services.

b. Business Information:
Business-related information is collected only if provided voluntarily by an authorised representative of the respective entity.

c. Non-Personal Information:
We collect non-personal data (e.g., statistical data about browsing actions) to analyse trends, administer the Site, and customise services.

d. Technical Data:
Includes IP address, browser type, and device information, which are collected through cookies and similar technologies to enhance user experience.

e. Marketing and Communications Data:
Your preferences for receiving marketing communications and feedback are also stored.

f. Professional Data:
Your qualifications, employment history, and other professional details may be collected if relevant to the services provided.

PharmaQuant does not collect sensitive personal data, such as health, political opinions, or religious beliefs.

The information collected is used to:

• Personalise your experience
• Improve service quality and content
• Respond to queries and customer service requests
• Send periodic newsletters and marketing materials
• Conduct research and analysis for service enhancements
• Facilitate recruitment processes and job applications

Cookies are used to monitor user preferences and improve website functionality. You can opt out of cookies through your browser settings, but some features may not work as intended.

PharmaQuant may share your data under strict confidentiality with:

• Subsidiaries and group companies
• Third-party vendors and service providers
• Regulatory authorities or law enforcement, if legally required
• Organisations co-hosting events with us, under strict agreements
• We ensure third-party processors comply with applicable data protection laws

We have implemented advanced security protocols to protect your data from unauthorised access, alteration, or misuse. However, no system is entirely secure. In the event of a data breach, you will be notified promptly as per legal requirements. The data is in motion is protected by employing the best possible securities like https and while at rest the data is encrypted.

Data Protection Officer shall be responsible for carrying out to perform the below-mentioned responsibility and other fiduciary functions which includes but not limited to the following functions:

• Act as the point of contact for the data principal for the purpose of grievances redressal;
• shall be responsible for maintaining an inventory of records to be maintained by PharmaQuant; and
• shall review the data protection and data handling assessment.

All disputes with respect to the use of the Site and matters related thereto shall be governed by the laws of India regardless of your country of origin or where you access the Site, and notwithstanding of any conflict of law principles and the United Nations Convention for the International Sale of Good and shall be subject to the exclusive jurisdiction of the courts in Kolkata, India.

Data may be transferred to and processed in countries outside your location. For transfers outside the EEA, we ensure appropriate safeguards, including standard contractual clauses, are in place.

Data will be retained only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. Anonymised data may be retained indefinitely for research purposes. In general, your data will be retained with us for 10 years.

Under applicable data protection laws, you have the right to:

• Access your personal data
• Rectify inaccuracies
• Request data erasure
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Requests can be directed to support@pharmaquant.org. Verification of identity may be required.

Our Site may contain links to third-party websites. PharmaQuant is not responsible for the privacy practices or content of these external sites. Users are advised to review third-party privacy policies before engaging.

For security purposes, PharmaQuant is authorised to track IP addresses of Users accessing the Site. PharmaQuant may also use IP addresses for identifying Users of the Site in order to enforce compliance with the applicable Laws.

• Access. You have the right to request a copy of the information we are processing about you.
• Rectification. You have the right to have incomplete or inaccurate information that we process about you rectified.
• Deletion. You have the right to request that we delete information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise, or defend legal claims.
• Restriction. You have the right to restrict our processing of your information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.
• Portability. You have the right to obtain the information we hold about you in a structured, electronic format, and to transmit such data to another data controller, where this is (a) information that you have provided to us, and (b) if we are processing that data solely based on your consent or to perform a contract with you.
• Objection. Where the legal basis for processing your information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests, or if we need to continue to process the data for the establishment, exercise, or defence of a legal claim.
• Withdrawing consent. If you have consented to our processing of your information, you have the right to withdraw your consent at any time, free of charge. This includes where you wish to opt-out from marketing messages.

You can request to exercise any of these rights in relation to your information by sending the request to us at https://pharmaquant.org/contact-us/ or mailing address set forth under "Contact Us” at the end of this page. For your own privacy and security, at our discretion, we may require you to provide your identity before providing the requested information. Please note that we may take up to 30 days to fulfil such requests.

You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.

PharmaQuant cannot guarantee the absolute security of data transmitted online. Users share information at their own risk. PharmaQuant disclaims liability for:

• Voluntary disclosure of information by users to third parties
• Losses arising from unauthorised data breaches
• Third-party website practices